Privacy statement – ​​De Kozijns

De Kozijns attaches great importance to the protection of your personal data. In this privacy statement we inform you about how we handle your personal data, in accordance with the General Data Protection Regulation (AVG/GDPR) and Belgian privacy legislation.

1. Responsible person

The person responsible for processing your personal data is:

• De Kozijns
• VAT number: BE 0746.683.135
• Belgium
• Email: info@dekozijns.be
• Phone: +32 465 04 07 20

2. What personal data do we collect?

We may collect and process the following personal data:

• Identification data: name, first name, address
• Contact details: email address, telephone number
• Company details: company name, VAT number (if applicable)
• Data related to the requested services: type of property, desired services, photos
• Correspondence: messages you send us via contact forms or e-mail

3. Purposes of the processing

We process your personal data for the following purposes:

• Answering your questions and requests via contact forms
• Preparing and sending quotations
• Carrying out the agreed services
• Invoicing and following up on payments
• Managing subscription formulas
• Compliance with legal obligations

4. Legal basis for the processing

The processing of your personal data is based on one or more of the following legal grounds:

• Execution of an agreement: when the processing is necessary for the performance of a contract to which you are party, or to take steps at your request before entering into a contract.
• Legal obligation: when the processing is necessary to comply with a legal obligation.
• Legitimate interest: when the processing is necessary for the pursuit of our legitimate interests, such as improving our services.
• Consent: when you have given explicit consent for the processing.

5. Retention periods

We do not store your personal data for longer than necessary for the purposes for which it was collected. The retention period depends on the nature of the data and the purpose of the processing:

• Customer data: for the duration of the customer relationship and thereafter in accordance with the legal retention periods (minimum 7 years for accounting documents)
• Quotation details: maximum 2 years after expiry of the quotation if no agreement is concluded
• Contact form data: maximum 1 year after handling your question

6. Sharing data with third parties

We only share your personal data with third parties when this is necessary for the performance of our services or to comply with legal obligations. This may include:

• Bookkeepers and accountants for the financial administration
• IT service providers for the management of our systems
• Government agencies if required by law

We never sell your data to third parties for commercial purposes.

7. Website forms

When you fill out a form on our website (contact form, quote request, etc.), the data you enter will be collected and processed for the purpose for which you provided it. We treat this data confidentially and do not use it for other purposes.

8.Cookies

Our website may use cookies to improve your user experience. Cookies are small text files that are stored on your device when you visit our website. We use:

• Functional cookies: necessary for the proper functioning of the website
• Analytical cookies: to gain insight into the use of our website and to improve it

You can manage or delete cookies through your browser settings.

9. Your Rights

Under the GDPR you have the following rights in relation to your personal data:

• Right of access: you have the right to know which data we process about you
• Right to rectification: you can request that incorrect data be corrected
• Right to deletion: you can request to have your data deleted
• Right to restriction: you can request to restrict the processing of your data
• Right to portability: you can request to receive your data in a structured format
• Right of objection: you can object to the processing of your data
• Right to withdraw consent: if the processing is based on consent, you can withdraw it at any time

To exercise your rights, please contact us at info@dekozijns.be.

10. Contact for privacy questions

Do you have any questions about this privacy statement or the processing of your personal data? Please contact us:

• Email: info@dekozijns.be
• Phone: +32 465 04 07 20

If you believe that we are not processing your data correctly, you have the right to file a complaint with the Data Protection Authority (GBA):

• Data Protection Authority
• Drukpersstraat 35, 1000 Brussel
• www.gegevensbeschermingsautoriteit.be

11. Governing Law

This privacy statement is subject to Belgian law. In the event of disputes, the Belgian courts have exclusive jurisdiction.

12. Changes

We reserve the right to change this privacy statement. The most recent version is always available on our website. We recommend that you consult these regularly.

Last updated: February 2025